Refund Policy

Legal Business Name: xpacto

xpacto provides both free and paid services. This policy explains our refund terms for paid subscriptions and premium features.

Free Services

Many of our image processing tools are completely free with no refunds applicable since there are no charges.

Paid Services & Subscriptions

Some advanced features and tools require a paid subscription. By purchasing a subscription, you agree to the following terms:

• Payment is made in exchange for access to premium features and services
• Services are provided "as is" without any warranties or guarantees
• We do not guarantee specific results, uptime, or performance
• You are responsible for evaluating whether our services meet your needs before purchasing

Refund Policy

Refund requests are handled on a case-by-case basis. We may provide refunds in exceptional circumstances, such as:

• Extended service outages or technical failures
• Billing errors or duplicate charges
• Other circumstances at our sole discretion

All refund requests must be submitted via email to support@xpacto.com and will be reviewed individually. We reserve the right to approve or deny refund requests at our discretion.

Non-Refundable

Generally, refunds will not be provided for:

• Change of mind or buyer's remorse
• Unused subscriptions or failure to use the service
• Technical issues on the user's end
• Scheduled maintenance or minor service interruptions
• Dissatisfaction with features or results

No Warranties

All services, both free and paid, are provided without any warranties or guarantees of any kind. We do not guarantee:

• Continuous or uninterrupted service availability
• Error-free operation
• Specific results or outcomes
• Compatibility with all devices or browsers

Important: All image processing happens locally in your browser. Your files never leave your device and are not uploaded to our servers. You are responsible for maintaining your own backups.

Limitation of Liability

xpacto and its operators are not liable for any damages, losses, or issues arising from the use of our services, including but not limited to data loss, business interruption, or any other consequential damages. Your use of our services is entirely at your own risk.

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for the remaining subscription period after cancellation.

How to Request a Refund

To request a refund, contact us at support@xpacto.com with your account details and reason for the request. All refund requests will be reviewed and responded to within 5-7 business days.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

Questions about refunds or this policy? Email us at support@xpacto.com